Car Buying Horrors (Patricia Potter)
posted by Patricia Potter
on
Saturday, May 31, 2008
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Too many things to do, too little time to do it. The story of my life and, I suspect, everyone else’s.
While I’m waiting for my copy-edited manuscript to be returned to me for yet the 100th reading, I’m frantically trying to catch up with life. There’s a synopsis to be written, a garden to be planted, a trip to plan, and more drawers to be emptied. There’s neglected dogs to pamper, and a mother to tend. There’s house repairs that need to be made.
There’s a car to be purchased.
Now this is a really big deal for me, and I need recommendations, suggestions, etc.
I don’t buy a car often. In fact, my current car – a Ford Taurus --is going on fourteen years. It’s only the fourth car I’ve had (one of which was lost prematurely to fire). I don’t like buying cars. I don’t like haggling. I don’t like bargaining. I don’t like being taken as a female simpleton. And I like my car. I really, really like it. It has most of the features I want: a combination lock which is handy when you’re accustomed to losing keys and locking yourself out.
I also like its climate control (perfect), and I like the sound system, but most of all I like the way it turns on a dime. I don’t want bucket seats, and it seems all cars have bucket seats now. I don’t want the clutch on the floor. I want it near the steering wheel as it has been on my car for umpteen years.
Now I have to admit I do like some of today’s features, particularly the satellite radio, and the GPS and thigamajig thing that shows what’s behind you. I think I would like the heated and cooled seats. I like the better gas mileage.
But I’m still reluctant to give up my Taurus. It’s my buddy. It’s familiar.
It’s comfortable. It doesn’t have a dashboard like a 747. It doesn’t object to dog hair.
I was, however, going to go through with it last week. Until, I was offered a measly $750 for my beloved Taurus. An insult. I stalked out of the dealership when they made the offer, pity in their eyes.
The next one did the same, only they upped it to one thousand. I stalked out again. After all, it’s still a pretty good little car, even if the gas mileage could be improved and it smells like dog.
I would probably wait for years to buy a new car, at least until they came out with one that had an mpg of at least a hundred miles a gallon, but my family is insisting. They desperately want me to buy me a new car, whether I want one or not. They sneer at my existing one. My mother, particularly, worries herself into a frenzy whenever I drive over to the nursing home, which is every night. If I’m two minutes late, she’s frantic. She’s convinced something has happened to the car and, therefore, me. For her sake, and her sake only, I finally agreed.
So I finally said I would. I’ve been delaying it for months, though. I’m on deadline. I’m waiting for the next sale. I’m waiting for the next hybrid. I want to find the best possible gas mileage. But now I’m trapped. I promised and now I must make it good. Reluctantly.
I looked at the new Taurus. It’s much bigger, doesn’t turn on a dime and, as I said, has enough buttons to scare off an airline pilot. But what drove me off was the fact that the Ford place gave me a price for the Taurus that was $4,000 higher than the one they gave my brother for exactly the same car (he bought it; I didn’t). I could go back and insist on the same price, but I don’t trust them
(for other reasons as well.) I don't like their business practices.
I went to Toyoto, because it’s within walking distance, but they’re the ones who insulted my Taurus. This weekend, I’m going to check out some other models. Then I’ll have to steel myself to fight the good fight. I hate it because I always feel I could do just a little better. I hate the (purposeful according to a carbuying site) wait while they try to figure how much they can jack up the price. I hate to leave after they give me their “lowest” price, then call me an hour later with an even lower one. And I greatly resent the fact that the complete warranty for most of them is only 30,000 miles. It was 50,000 for my Taurus. I would have thought it would go up. Not down.
Anyway, I need all the help and suggestions I can get. I want a midsize, 'cause I love traveling and like,even more, feeling safe. What’s your favorite car? And why? And how do you haggle for the best price? I could enlist my brother, of course, but I really, really don’t want to do that. I am woman, and can certainly buy my own car. I just want to make sure I have all the tools to get the best deal.
I figure with my car buying record, this one will last forever, so all suggestions gratefully welcome.
While I’m waiting for my copy-edited manuscript to be returned to me for yet the 100th reading, I’m frantically trying to catch up with life. There’s a synopsis to be written, a garden to be planted, a trip to plan, and more drawers to be emptied. There’s neglected dogs to pamper, and a mother to tend. There’s house repairs that need to be made.
There’s a car to be purchased.
Now this is a really big deal for me, and I need recommendations, suggestions, etc.
I don’t buy a car often. In fact, my current car – a Ford Taurus --is going on fourteen years. It’s only the fourth car I’ve had (one of which was lost prematurely to fire). I don’t like buying cars. I don’t like haggling. I don’t like bargaining. I don’t like being taken as a female simpleton. And I like my car. I really, really like it. It has most of the features I want: a combination lock which is handy when you’re accustomed to losing keys and locking yourself out.
I also like its climate control (perfect), and I like the sound system, but most of all I like the way it turns on a dime. I don’t want bucket seats, and it seems all cars have bucket seats now. I don’t want the clutch on the floor. I want it near the steering wheel as it has been on my car for umpteen years.
Now I have to admit I do like some of today’s features, particularly the satellite radio, and the GPS and thigamajig thing that shows what’s behind you. I think I would like the heated and cooled seats. I like the better gas mileage.
But I’m still reluctant to give up my Taurus. It’s my buddy. It’s familiar.
It’s comfortable. It doesn’t have a dashboard like a 747. It doesn’t object to dog hair.
I was, however, going to go through with it last week. Until, I was offered a measly $750 for my beloved Taurus. An insult. I stalked out of the dealership when they made the offer, pity in their eyes.
The next one did the same, only they upped it to one thousand. I stalked out again. After all, it’s still a pretty good little car, even if the gas mileage could be improved and it smells like dog.
I would probably wait for years to buy a new car, at least until they came out with one that had an mpg of at least a hundred miles a gallon, but my family is insisting. They desperately want me to buy me a new car, whether I want one or not. They sneer at my existing one. My mother, particularly, worries herself into a frenzy whenever I drive over to the nursing home, which is every night. If I’m two minutes late, she’s frantic. She’s convinced something has happened to the car and, therefore, me. For her sake, and her sake only, I finally agreed.
So I finally said I would. I’ve been delaying it for months, though. I’m on deadline. I’m waiting for the next sale. I’m waiting for the next hybrid. I want to find the best possible gas mileage. But now I’m trapped. I promised and now I must make it good. Reluctantly.
I looked at the new Taurus. It’s much bigger, doesn’t turn on a dime and, as I said, has enough buttons to scare off an airline pilot. But what drove me off was the fact that the Ford place gave me a price for the Taurus that was $4,000 higher than the one they gave my brother for exactly the same car (he bought it; I didn’t). I could go back and insist on the same price, but I don’t trust them
(for other reasons as well.) I don't like their business practices.
I went to Toyoto, because it’s within walking distance, but they’re the ones who insulted my Taurus. This weekend, I’m going to check out some other models. Then I’ll have to steel myself to fight the good fight. I hate it because I always feel I could do just a little better. I hate the (purposeful according to a carbuying site) wait while they try to figure how much they can jack up the price. I hate to leave after they give me their “lowest” price, then call me an hour later with an even lower one. And I greatly resent the fact that the complete warranty for most of them is only 30,000 miles. It was 50,000 for my Taurus. I would have thought it would go up. Not down.
Anyway, I need all the help and suggestions I can get. I want a midsize, 'cause I love traveling and like,even more, feeling safe. What’s your favorite car? And why? And how do you haggle for the best price? I could enlist my brother, of course, but I really, really don’t want to do that. I am woman, and can certainly buy my own car. I just want to make sure I have all the tools to get the best deal.
I figure with my car buying record, this one will last forever, so all suggestions gratefully welcome.
Patricia Potter
Tara Taylor Quinn
Maggie Shayne
Anne Stuart
Suzanne Forster
Lynn Kerstan















10 Comments :
My sympathies, Pat. We went through a horrific car-buying experience last year with our Jeep Grand Cherokee Overland, and we didn't buy a new one. They changed the Jeep look recently and we like the traditional lines, so we got a 2006.
We would love to have had better gas mileage, but with my back issues, the right kind of seats were more important. Also, we don't do that much driving.
Be careful with the dealership. The Jeep people lied to us about the "lowest" price. They gave us a figure without telling us they were offering the car for $1500 less online. When we discovered their ad online they lied again, so we walked away. They finally came down to the online price, but it was very ocntentious. If we hadn't loved the car so much we would have refused to do business with them at all.
I found them to be despicable in some of their tactics. I hope you get much better treatment--and good luck with finding a fabulous car. The thing is don't rush and don't let them talk you into anything that doesn't feel right on a gut level. Go with your gut. They can always sense when you're in a hurry and they take advantage of it.
Good luck!
Suz
Pat: FWIW, I love the Saturn I bought in 2003. Best car I've ever had, and my experience with dealers has all been positive.
Good luck!
Lynda
nose around on Click and Clack's site for ideas. They advise on how to face up to dealers too.
Good luck!
Pat, how much car do you really need in your future? Do you expect to be hauling people around, or will you be driving mostly on your own? That affects how much luggage space you need. And whatever you are used to in terms of comfort, later models have advantages as well. Gas prices will only be going up, probably to the stratosphere, so keep that in mind.
I had trouble with every car I ever bought . . . until my mechanic and several mechanical friends said, Toyota. Sure enough, no problems since I bought my first one back in '87. My latest, bought in '03, is terrific.
I'd buy American if not for a lonnnnnng history of bad experiences. In fact, I'd have bought a Saturn last time, except it cost more than I could pay at the time. My sister loved her Saturn.
Maybe it's time to downsize. And really, you shouldn't feel pressured by your mom's confusions about time. Whenever she asks, if she remembers to keep asking, just tell her you're still looking. And that the wild gas prices are limiting your choices.
IMHO, anyway. Right now is a tough time to buy anything but a gas-guzzler, which people are trying to unload in favor of smaller cars. And you can generally get a better price for a used car by selling it yourself. As a trade-in, my ancient stripped-down Tercel was valued at $300. I got more than twice that in cash with a free ad in The Reader. (Do they have The Reader in Memphis? Probably something that's equivalent, I expect.
Don't buy new. By slightly used. An 06 or 07 with low mileage (under 30,000) You can also get great deals on cars that have been leased, and the lease is up.
Go find Kelly Blue Book .com on line, and just google it as I don't know the exact address. There you can key in your make, model, year, mileage and condition of your car and they'll tell you what it's worth.
If I were buying one now I'd go with a Subaru or a Volkswagon. Both are solid and great on gas.
GOOD LUCK!
Maggie
Pat, if buying used, be sure to check Car Fax (or whatever that site is) to see if the car has been in an accident. You'll need the VIN.
Lynn, I'm with you on Toyota. Love them!
Forgot to say--I'd love to buy a Vespa! I only drive about 10 miles to work...
Thanks for all your input. I've been kind of worried about buying a new used car of 07 or even 06 vintage. Why would anyone get rid of a perfectly good car (of course, that's because I never get rid of them)?
We now buy all of our cars from a small dealer where I live. They most always still have quite a bit of time left on the originial factory warrenty. He's one of the very rare **honest** car salesman. If he dosen't have what you want, you just tell him and the next time he goes to auctions he'll try and find what you want.
The banks in town don't have any problem lending money because he usually sells lower then blue book value. We've had excellent luck with our vehicles and know several others who have also.
I wish you the best of luck with your search for a new car!
Sometimes you can pick up a good used car coming off a one year lease. Or from a rental car company. If you get a 'certified' car it comes with a good warranty and is thoroughly checked out before you get it. Plus the worst of the depreciation will be over.
I bought my Corolla new, because I decided I deserved a new car once in my life. And I could afford that easier than the Civic I was looking at. :) Next time I'm aiming for a one-year-old Honda hybrid. Good gas mileage, reliable, and great resale value. It's more up front, but a better deal in the long run if you can afford it.
Try Consumer Reports and Edmunds.com for information on cars and what it actually costs to own them. They won't BS you, and push models just because the manufactuer paid them.
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